Terms of Service

Effective date: Last updated:

Please read these Terms of Service carefully before using Veekrypt's website or services.

1. Agreement to Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("you," "your," "User," or "Customer") and Veekrypt Corporation, a Texas corporation with its principal place of business at 5 Cowboys Way, Suite 300, Frisco, TX 75034 ("Veekrypt," "we," "our," or "us").

By accessing or using veekrypt.com, myveekrypt.com, or any Veekrypt product or service — including VaultSecure, Vkryption, ThreatRepel, and Lightning 360 — you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use our services.

If you do not agree to these Terms, please do not use our services.

2. Description of Services

Veekrypt provides an enterprise cybersecurity platform comprising the following products and services (collectively, the "Services"):

  • VaultSecure: A zero-knowledge cloud overlay encryption platform that protects sensitive data at rest and in transit across cloud environments, mobile devices, and local computers.
  • Vkryption:A blockchain-based, distributed key management system using our proprietary Split & Spark™ technology and Vapor Key™ ephemeral key concepts for decentralized cryptographic secret management.
  • ThreatRepel AI: An AI-powered active threat defense and remote monitoring platform providing automated threat detection, endpoint protection, and real-time security event response.
  • Lightning 360: An integrated compliance automation and governance platform supporting frameworks including PCI-DSS, HIPAA, NIST, ISO 27001, SOC 2, FISMA, and AWS CIS Benchmarks.
  • Veekrypt Partner Program (VARs/MSPs): Reseller and managed service provider enablement portal and associated tools.
  • Veekrypt University: Educational resources, training materials, certifications, and webinars.
  • Website and Marketing Communications: Informational content, blogs, videos, and contact channels at veekrypt.com.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable notice.

3. Eligibility and Account Registration

3.1 Eligibility

The Services are intended for business use and are directed at individuals who are at least 18 years of age. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into this Agreement. Veekrypt does not knowingly provide Services to individuals under the age of 18.

3.2 Account Creation

To access certain features of the Services, you must register for an account at myveekrypt.com. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information to keep it accurate
  • Maintain the confidentiality of your account credentials, including your username and password
  • Be responsible for all activity that occurs under your account
  • Notify Veekrypt immediately at support@veekrypt.com if you become aware of any unauthorized access to your account

3.3 Account Security

Veekrypt strongly recommends enabling multi-factor authentication (MFA) on your account. You are solely responsible for maintaining the security of your login credentials. Veekrypt will not be liable for any loss or damage arising from your failure to comply with these security obligations.

4. Acceptable Use Policy

4.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services solely for your legitimate internal business operations.

4.2 Prohibited Activities

You agree that you will not use the Services to:

  • Violate any applicable local, state, national, or international law or regulation
  • Transmit or store any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable
  • Infringe, misappropriate, or violate any third party's intellectual property rights, privacy rights, or other rights
  • Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks connected to the Services
  • Use the Services to develop competing products or services, or to reverse engineer, decompile, or disassemble the Services
  • Circumvent, disable, or interfere with any security-related features of the Services
  • Introduce any malware, viruses, Trojan horses, worms, or other harmful code
  • Use the Services in a manner that could overburden, impair, or disrupt the infrastructure of the Services
  • Engage in any form of data scraping, crawling, or harvesting of the Services without our written consent
  • Use the Services to transmit unsolicited bulk communications (spam)
  • Facilitate human trafficking, child exploitation, terrorism, or any other serious criminal activity
  • Use the Services to store, process, or transmit data in violation of HIPAA, PCI-DSS, GDPR, or other applicable data protection regulations without proper authorization and agreements in place

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and may subject you to civil or criminal liability.

5. SMS / Text Messaging Terms

Important notice — SMS & text messaging. This section governs all text message communications between Veekrypt and you. Please read it carefully. Standard message and data rates may apply.

5.1 SMS Communications Consent

By providing your mobile phone number to Veekrypt — whether through account registration, contact forms, event sign-ups, or any other means — and by opting in to receive text messages, you expressly consent to receive SMS and MMS text messages from Veekrypt Corporation at the mobile phone number you provided. These messages may be sent using automated or non-automated technology.

5.2 Types of SMS Messages

With your consent, Veekrypt may send the following types of text messages:

  • Transactional Messages: Account verification codes, two-factor authentication (2FA) codes, security alerts, password reset notifications, and service updates related to your account.
  • Operational Messages: Appointment reminders, onboarding guidance, support follow-ups, and critical service notifications.
  • Marketing Messages: Promotional offers, product announcements, event invitations, and Veekrypt University content. You will only receive marketing SMS messages if you have separately opted in to this category.

5.3 Message Frequency

Message frequency varies based on your account activity and preferences. Transactional messages are triggered by your actions (e.g., login attempts, security events). Marketing messages are sent periodically and will not exceed a reasonable frequency. You may adjust your preferences at any time.

5.4 Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier. Veekrypt is not responsible for any charges incurred by your mobile carrier as a result of receiving text messages.

5.5 How to Opt Out of SMS

You may opt out of receiving SMS messages from Veekrypt at any time by:

  • Replying STOP to any Veekrypt text message
  • Emailing support@veekrypt.comwith the subject line "SMS Opt-Out" and your mobile number
  • Updating your communication preferences in your account settings at myveekrypt.com

After opting out, you will receive a one-time confirmation message confirming your opt-out. No further marketing SMS messages will be sent. Note: You may still receive transactional messages (e.g., security alerts) necessary for the security and operation of your account unless you close your account.

5.6 Help and Support for SMS

For help with SMS communications, reply HELP to any Veekrypt text message or contact us at support@veekrypt.com or call us at the number listed on our website.

5.7 Supported Carriers

Veekrypt's SMS program is supported on all major U.S. wireless carriers, including (but not limited to) AT&T, Verizon, T-Mobile, and US Cellular. Carrier coverage and participation may vary. Veekrypt is not responsible for any delays or failures in the receipt of any SMS messages.

5.8 Mobile Number Privacy

Your mobile phone number will be used only in accordance with our Privacy Policy. We do not sell, rent, or share your mobile number with third parties for their own marketing purposes without your explicit consent.

6. Fees, Payment, and Billing

6.1 Pricing and Subscription Plans

Certain Services are provided on a subscription basis. Current pricing is available at veekrypt.com/pricing/. By selecting a subscription plan, you agree to pay the applicable fees.

6.2 Billing and Payment

Fees are billed in advance on a monthly or annual basis, as selected at checkout. Payments are processed through our PCI-DSS-compliant third-party payment processor. By providing payment information, you authorize Veekrypt to charge the applicable fees to your payment method on the billing cycle selected.

6.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel at least 30 days before the renewal date. You will receive a renewal reminder prior to the renewal date.

6.4 Taxes

Fees are exclusive of all applicable taxes. You are responsible for all applicable federal, state, and local taxes, levies, and duties, excluding taxes based on Veekrypt's net income.

6.5 Late Payments and Suspension

Overdue balances accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. Veekrypt reserves the right to suspend or terminate access to the Services for accounts with overdue balances after providing reasonable notice.

6.6 Refund Policy

All fees are non-refundable except as expressly stated in a written order form or as required by applicable law. If you cancel your subscription, you will continue to have access to the Services through the end of your current billing period.

7. Intellectual Property Rights

7.1 Veekrypt Intellectual Property

The Services, including all software, algorithms, technology, user interfaces, designs, text, graphics, logos, trademarks, and other content (collectively, "Veekrypt IP"), are owned by Veekrypt Corporation or its licensors and are protected by applicable intellectual property laws, including U.S. patent law, copyright law, and trade secret law. Veekrypt holds issued U.S. patents and has additional patent applications pending, including applications covering aspects of its blockchain-based key management and zero-knowledge encryption technologies.

Nothing in these Terms grants you any right, title, or interest in Veekrypt IP except the limited license expressly set forth in Section 7.3.

7.2 Restrictions

You agree not to: (a) copy, modify, translate, or create derivative works of the Services; (b) reverse engineer, disassemble, decompile, or otherwise attempt to extract the source code of the Services; (c) remove or alter any proprietary notices or labels; (d) use Veekrypt's trademarks without prior written permission.

7.3 License to Use Services

Subject to your compliance with these Terms and timely payment of applicable fees, Veekrypt grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services solely for your internal business purposes during the term of your subscription.

7.4 Customer Data

You retain all ownership rights in the data you submit to or store through the Services ("Customer Data"). You grant Veekrypt a limited, non-exclusive license to process Customer Data solely as necessary to provide the Services and as described in our Privacy Policy. Veekrypt does not claim ownership of your Customer Data.

7.5 Feedback

If you provide feedback, suggestions, or ideas about the Services ("Feedback"), you grant Veekrypt a royalty-free, worldwide, perpetual, irrevocable license to use the Feedback in any manner without any obligation to you.

8. Confidentiality

Each party may have access to the other party's confidential information in connection with these Terms. "Confidential Information" includes business plans, technical data, product plans, pricing, financial information, and any information marked as confidential or that a reasonable person would understand to be confidential.

Each party agrees to: (a) hold the other party's Confidential Information in strict confidence; (b) use it only for the purposes of these Terms; and (c) not disclose it to third parties without the disclosing party's prior written consent, except as required by law. These obligations survive for three (3) years following termination of this Agreement.

9. Data Processing and Security

9.1 Data Processing Agreement

Where Veekrypt processes personal data on behalf of enterprise customers as a data processor, the parties' respective obligations are governed by a Data Processing Agreement (DPA), which is incorporated by reference into these Terms. Enterprise customers may request a DPA at privacy@veekrypt.com.

9.2 Security Obligations

Veekrypt will implement and maintain commercially reasonable technical and organizational security measures to protect the Services and Customer Data from unauthorized access, disclosure, alteration, or destruction, consistent with our Privacy Policy and applicable industry standards.

9.3 HIPAA Business Associate Agreement

If you are a Covered Entity or Business Associate under HIPAA and you intend to use the Services to process Protected Health Information (PHI), you must execute a Business Associate Agreement (BAA) with Veekrypt prior to transmitting any PHI. Contact compliance@veekrypt.com to request a BAA.

10. Third-Party Services and Integrations

The Services may integrate with or link to third-party services, platforms, or websites. These integrations are provided for convenience only. Veekrypt does not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is governed by their respective terms and privacy policies. Veekrypt is not liable for any loss or damage arising from your use of third-party services.

11. Disclaimers and Limitation of Liability

11.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VEEKRYPT EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

VEEKRYPT DOES NOT WARRANT THAT: (A) THE SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; (C) ANY DEFECTS WILL BE CORRECTED; OR (D) THE SERVICES WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VEEKRYPT, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARTNERS, OR SUPPLIERS BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES
  • LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL
  • COST OF SUBSTITUTE GOODS OR SERVICES

ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF VEEKRYPT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL VEEKRYPT'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO VEEKRYPT IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Veekrypt Corporation and its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the Services
  • Your violation of these Terms or any applicable law
  • Your violation of any third party's rights, including intellectual property or privacy rights
  • Your Customer Data, including any claim that Customer Data infringes a third party's rights
  • Your failure to obtain required consents for SMS or other communications

13. Term, Termination, and Suspension

13.1 Term

These Terms begin on the date you first access or use the Services and continue until terminated by either party.

13.2 Termination by You

You may terminate these Terms at any time by canceling your account and ceasing use of the Services. Cancellation instructions are available in your account settings at myveekrypt.com.

13.3 Termination by Veekrypt

Veekrypt may terminate or suspend your access to the Services immediately, without prior notice or liability, if you breach any provision of these Terms, including non-payment, violation of the Acceptable Use Policy, or any activity that poses a security risk. We may also terminate the Services with 30 days' notice for any reason.

13.4 Effect of Termination

Upon termination: (a) all licenses granted to you immediately cease; (b) you must immediately cease use of the Services; (c) Veekrypt will provide you a reasonable opportunity (typically 30 days) to export your Customer Data before it is deleted; (d) all outstanding payment obligations survive termination.

Sections 7 (Intellectual Property), 8 (Confidentiality), 11 (Disclaimers), 12 (Indemnification), 14 (Governing Law), and 15 (Dispute Resolution) survive termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Collin County, Texas. You hereby consent to the personal jurisdiction and venue of such courts.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before initiating any formal dispute, you agree to first contact Veekrypt at legal@veekrypt.com and attempt to resolve the dispute informally for a period of at least 30 days.

15.2 Binding Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with proceedings conducted in Frisco, Texas. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND VEEKRYPT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. This class action waiver is a material term of this Agreement.

15.4 Exceptions

Nothing in this Section limits Veekrypt's right to seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

16. Partner and Reseller Terms

Veekrypt partners (VARs, MSPs, and technology partners) are subject to additional terms set forth in the applicable Partner Agreement. In the event of a conflict between these Terms and a Partner Agreement, the Partner Agreement shall control with respect to the subject matter thereof. Partners may not make representations or warranties on behalf of Veekrypt beyond those expressly authorized in the Partner Agreement.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, any applicable Data Processing Agreement, Business Associate Agreement, Partner Agreement, and written Order Forms, constitute the entire agreement between you and Veekrypt with respect to the Services, and supersede all prior or contemporaneous understandings, negotiations, and agreements.

17.2 Amendments

Veekrypt reserves the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email to your registered address or by posting notice on our website. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and cancel your account.

17.3 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

17.4 Waiver

Veekrypt's failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

17.5 Assignment

You may not assign or transfer these Terms, or any rights or obligations hereunder, without Veekrypt's prior written consent. Veekrypt may freely assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets. These Terms are binding upon and inure to the benefit of the parties and their permitted successors and assigns.

17.6 Force Majeure

Veekrypt will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemics, war, terrorism, labor disputes, power failures, internet disruptions, or government actions.

17.7 Notices

Legal notices to Veekrypt must be sent in writing to the address below. Veekrypt may send notices to you via email to the address associated with your account or via in-app notification.

17.8 Relationship of Parties

Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Veekrypt. You and Veekrypt are independent contractors.

17.9 Export Compliance

You agree to comply with all applicable U.S. and international export laws and regulations. You represent that you are not listed on any U.S. government list of prohibited or restricted parties, and you will not use the Services in any country subject to a U.S. embargo.

18. Contact Information

Veekrypt Corporation — Legal Department
5 Cowboys Way, Suite 300
Frisco, TX 75034, United States

General: info@veekrypt.com
Legal / Terms: legal@veekrypt.com
Privacy: privacy@veekrypt.com
Compliance / BAA / DPA: compliance@veekrypt.com
Support: support@veekrypt.com
Website: veekrypt.com/contact-us/